To turn on iCloud Sync, simply flip the switch found in My Medical's Settings/Preferences area, as shown in the pictures below. You must turn on iCloud Sync for every device that you want My Medical to synchronize.

Once iCloud Sync is turned on, your information may require some time to synchronize and may not be available immediately. This is typical behavior, and after a few minutes My Medical will refresh itself. Since iCloud Sync uses the Internet, devices that have a weak Internet connection or none at all may face longer delays when synchronizing.

Advanced Users

You may wish to manually move your information into or out of iCloud. To do so, choose the Advanced option in My Medical's iCloud Sync screen. When iCloud Sync is turned off, the app provides a button to Move Data to iCloud, which, when pressed, will copy the information currently stored on your device to iCloud. iCloud Sync will be turned on in the process. Likewise, when iCloud Sync is turned on, the Move Data from iCloud button copies information in iCloud to your device. iCloud Sync will be turned off in the process. This operation will permanently replace any information already stored on your device, so please exercise caution.

When you copy information on your device to iCloud by pressing Move Data to iCloud, information that is already in iCloud is not deleted. Instead, it is moved aside into a separate database, while another database is created to house the information newly uploaded to iCloud. Each databases in your iCloud account is listed with the date and time it was created, as well as the name of the device from which it was originally uploaded. You may select a database to let My Medical know that it is the one you want to use for syncing. When you change the database on one device, all other devices will be notified and will automatically refresh themselves with the information from that database.

Information no longer syncs with iCloud.

If syncing ceases to take place or data is only syncing in one direction, please follow the below steps to restart syncing.

Caution: these steps must be carried out on whichever of your devices currently contains all of your information. Any differing information on other devices will be replaced with information on the device used to restart syncing.

Restarting syncing takes three steps:

1. Move your data out of iCloud
   • If you have the app on more than one device, identify which one currently contains all of your information
   • On the app on that device, open the Settings screen (on a Mac computer: Preferences)
   • Tap iCloud Sync (on a Mac computer: click Sharing and then click iCloud)
   • If the iCloud Sync switch is turned on: select "Advanced", select "Move iCloud Data to Device" (the model of your device will be shown), and accept the prompt.
   
   
2. Delete data in iCloud

   On an iPhone/iPad/iPod: Open the Settings app Tap iCloud Tap Storage & Backup Tap Manage Storage. Under Documents & Data, choose MyMedical Tap Edit and choose Delete All After deleting, please wait 5 minutes for data to be completely deleted from iCloud

   On a Mac computer: Open the System Preferences app Click the iCloud icon Click the Manage button on the lower right Select MyMedical and click Delete All After deleting, please wait 5 minutes for data to be completely deleted from iCloud

   
   
3. Re-upload your data to iCloud
   • Reopen My Medical, navigate to the iCloud Sync settings and slide the iCloud Sync switch on
   • Please wait 5 minutes for data to completely upload to iCloud
   • Slide the iCloud Sync switch on from the app on other devices. Each device will sync all the information uploaded from the first. This process may take a few minutes.